Most items on our site are In Stock and ready to ship. Some items are either temporarily out-of-stock, are not available for shipment until a specific release date provided by the manufacturer, or require extra time for sizing or other adjustments. We try our very best to stock all of our listed products in our warehouse. This ensures that the product will be shipped promptly. In fact, over 90% of all orders are shipped within one business day. Have Questions About Our Pricing and Availability? If you have some additional questions about pricing and availability, please contact us and we'll try our best to address all of your questions and concerns.
Please Note:
All orders require 1-2 business days of processing time prior to shipping.
Bigoaudio.com does not process orders during the weekend.
Bigoaudio.com does not guarantee same day shipping.
IF YOU WISH TO FIND OUT THE EXPECTED DATE OF SHIPMENT ON A PARTICULAR ITEM OR ORDER, PLEASE CALL US AT (760) 295-4977 FOR MORE INFORMATION. AT A MINIMUM, WE EXPECT THAT ALL ORDERS WILL BE SHIPPED IN 30 DAYS.
We ship both from our central warehouse and directly from many of our distributors and manufacturers to insure the best availability. If your order is unavailable in our central warehouse, we may ship from one of our distributor or manufacturer partners to provide you with the best availability possible. When the product is shipped from these different locations cut off times may vary, and your chosen shipping method may not be available. We use a highly efficient inventory, shipping and delivery system-our efficiencies result in huge savings that we pass along to you! We offer a wide variety of shipping options and special deliveries.
Shipping Methods And Costs
At Bigoaudio we are committed to getting your order safely to your doorstep as fast as possible and at minimum cost. Calculating out shipping rates is simple: for all 48 Contiguous United States orders over $99, UPS Ground shipping is free*! For all other shipping methods and destinations please see list below.
Depending on the item(s) you purchase on www.Bigoaudio.com and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.
At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
You will be provided with the total shipping cost for your order during Checkout.
Generally, you will have the option of upgrading your shipping method for faster delivery (such as Three Day Ground, Second Day Air or Next Day Air service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) PST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Standard Ground, normally 3-8 bus. days Shipping rate for Orders over $99 Dollars - free, less then $99 Dollars - $9.95.* Most items may be shipped to the 48 contiguous United States via UPS Standard Ground service. You can expect your order to arrive within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
Three Day Ground, normally 3 business days Shipping Rate - $19.95 per item.* Three Day Ground, normally 3 business days Most items may be shipped to the 48 contiguous United States via UPS Three Day Ground service. You can expect your order to arrive within 3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
Second Day air, normally 2 business days Shipping Rate - $29.95 per item.* Second Day Air, normally 2 business days Most items may be shipped to the 48 contiguous United States via UPS Second Day Air service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
Next Day air, normally 1 business day Shipping Rate - $47.99 per item.* Next Day Air, normally 1 business day Most items may be shipped to the 48 contiguous United States via UPS Next Day Air service. You can expect your order to arrive within 1 full business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Alaska or Hawaii All orders to Alaska and Hawaii are shipped via UPS Second Day Air service.
P.O. Boxes in the U.S. - USPS Priority Delivery, normally 5-10 business days Shipping Rate - $20.00 per item.* Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 5-10 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. The following items cannot be shipped via USPS Priority mail at this time: items over 70 lbs., freight-only items and flammable items.
Military APO / FPO Addresses - USPS Parcel Post Delivery Shipping Rate - $20.00 per item.* Most items may be shipped via USPS Parcel Post Service, but some restrictions apply. The following items cannot be shipped via USPS Parcel Post at this time: items over 70 lbs., freight-only items and flammable items.
Canada - normally 3-8 bus. days Shipping Rate - $14.95 per item.* Most items may be shipped to Canada via UPS Standard Ground service. You can expect your order to arrive within 3-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Note: Brokerage fees, import tariffs, customs duties, customs clearance fees and value added taxes, as well as other local taxes, may apply to international orders and are assessed by customs authorities at the time of delivery. Bigoaudio.com does not calculate these fees at the time of order, and they are the sole responsibility of the purchaser. Please inquire with local customs authorities for more information regarding applicable fees. Return shipping costs are the responsibility of the purchaser on all returned orders. Refunds will be for the merchandise amount only. Bigoaudio.com cannot refund any duties, taxes or fees paid on the order.
International Sorry but at this point we do not ship international. Shipping and requesting delivery are within the United States and Canada only.
Note: Refusing a package without prior approval from our customer service department will result in double shipping charges. If your order was shipped for free you'll be charged double the rate of our standard ground shipping.
* Shipping rates may increase for items that are considered by the carrier as oversized, overweight, or require special handling of any kind.
Standard Ground, normally 3-8 bus. days
